Amazon Vendor Central Management
Complete Visibility + Real-Time Monitoring
By combining our Amazon vendor consulting expertise with technology-driven insights, Orca Pacific provides real-time transparency across your entire catalog. Our team tracks and monitors:
- Customer Reviews & Comments: We monitor all your products for new reviews and customer questions. This gives us real time updates when a new negative review is posted or question is asked. Depending on the issue, we can help you employ the right strategy to address these challenges.
- Buy Box, Pricing & MAP Monitoring: We track the price of your products and know exactly who is winning the buy box at all times. This allows us to effectively monitor MAP policies, work to control the third-party marketplace and gain valuable insights based on pricing trends.
- Basic, A+, and Enhanced Brand Content: We’re able to easily view content across your entire catalog and get a summary of any missing components. This gives us a single point of reference when optimizing your content, and to identify in real time if content changes are made without your consent.
- Search Ranking & Badges: We track your products’ daily and historical search rankings and badges across strategic keywords, so we can discover opportunities for improving your visibility and track the efficacy of advertising strategies.
Amazon Strategic Vendor Services
Leveraging Amazon’s search algorithm is key to getting your products in front of your target customers. Our team will review, refine and update your content to maximize traffic and increase visibility.
Differentiate your product catalog from your competitors by creating a robust customer experience for Amazon shoppers. By using your digital assets effectively, our team will tell an impactful story about your brand and product catalog that ultimately drives sales.
Create a fully dimensional shopping experience that showcases your brand. Our team will build a customized storefront where Amazon shoppers will experience your product catalog.
Profitability concerns are becoming increasingly common for Amazon and by extension their vendors. Our team diligently works to maintain as much of the catalog as possible in a financially sustainable manner.
Annual Program Negotiations
Amazon’s program agreements are an important part of their business relationship to their vendors. As your best advocate, our team will make sure your dollars are spent efficiently and effectively.
1P to 3P Channel Evaluation
We take a strategic approach in understanding our clients’ entire catalog by identifying opportunities that maximum sales potential regardless of Amazon sales channel. This may result in a Vendor Central/Seller Central hybrid account or 1P to 3P catalog transition. What is Vendor Central vs. Seller Central?
Demand Planning and Forecasting
Amazon works on a just-in-time, demand-driven inventory model, designed to minimize inventory while maximizing product availability. Our team will ensure your products are always in stock — so you can maximize top-line volume.
Fulfillment & Packaging
Fulfillment and packaging strategies are fundamental elements of success on Amazon. By identifying and capitalizing on opportunities for shared efficiencies, our team will identify and propose opportunities that result in win-win scenarios. Learn more about Frustration Free Packaging.
There are many moving parts to ensuring your business on Amazon is running smoothly. Chargebacks, labeling, perfect inbound and many other factors can impact your business. We play an active role in monitoring your account and providing strategic advice.
Advertising & Marketing
Amazon Sponsored Ads
Using our proprietary technology, our dedicated advertising team strategically creates customized campaigns for your brand. By minimizing ACoS (advertising cost of sale), our team delivers the maximum return on investment for any budget.
Deals / Coupons / Promotions
Promotions are one of the best ways for products to stand out from the competition. Our team will create and execute these opportunities, driving meaningful sales for your brand.