Careers at Orca Pacific

Associate Account Manager

Job Description

Orca Pacific is looking for A-players to fill an Account Manager I position specific to Amazon. This is a complex, fast-paced, and rewarding position in a growing digital marketing services company. You will be working with an industry-leading, full-service agency with an exclusive focus on Amazon. This will require the ability to manage multiple tasks and work with various parties involved in a complex and rapidly changing environment.

About Orca Pacific

For over a decade, we’ve been growing the Amazon business of consumer product brands from Amazon’s own backyard. We do it by equipping former Amazonians and top industry minds with a suite of advanced technology and then setting them loose. We’ve mastered the platform and help our clients do the same through Amazon consulting and management services.

Contact Orca Pacific

RESPONSIBILITIES:

  • Manage and support Account Management (AM) team on the maintenance of clients’ vendor and seller accounts, including catalog and content updates, site merchandising, and accuracy of data
  • Manage the build out of new products for clients in Vendor and Seller central
  • Create and review client reporting along with miscellaneous client deliverables
  • Track progress and coordinate updates with AM team on any ongoing projects and client deliverables
  • Manage the communication with internal teams on deadlines and client needs
  • Support AM team with case log management and assist in troubleshooting any issues with Amazon support teams
  • Support AM on creating advertising/promotional strategies and growth plans to deliver strong results for our clients’ Amazon business

Benefits

  • Healthcare Benefits – 100% Medical, Dental & Vision coverage for Employee
  • Transportation Reimbursement – parking and/or public transportation (bus, train, light rail)
  • Great PTO (Paid Time Off) Program
  • Company provided cell phone and laptop
  • Ability to work from home
  • Conveniently located company office in South Lake Union – walking distance to Amazon campus
  • Yearly bonuses

If you are interested in this role, please send your resume and salary requirements to careers@OrcaPac.com

Essential Skills:

  • Excellent computer skill that includes proficiency with Microsoft Office (especially Excel) and Google suite
  • Strong analytical capabilities
  • Excellent oral and written communication skills, including strong attention to detail and proofreading skills
  • Must be comfortable with change and ambiguity
  • A strong client service mindset
  • Ability to multitask, prioritize and manage many ongoing projects at once
  • Excellent organizational skills
  • Self-Motivation with the ability to take initiative in a challenging, fast-paced environment
  • Hungry and driven to learn and become an Amazon expert for our clients
  • Creative problem solver and an innovative mindset
  • Team player
  • Ability to assume responsibility and work independently with little or no supervision
  • Adept at learning new software programs and tools
  • Ability to pivot tasks and responsibilities quickly

Desired Experience:

  • Experience with a consumer goods manufacturer
  • Experience with a major brick and mortar and/or online retailer
  • Account management for a creative or service agency
  • Experience working for, or partnering with Amazon
  • Online sales and marketing
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